Services
Beacon, Canvas, Blackbaud SIS, Directory, My NCSSM
- BEACON NCID unlocks, password resets,
- Canvas course creation and support,
- Blackbaud SIS support, access management, and reporting
- Directory profile creation, contact information updates, My NCSSM bookmark creation
Computers & Printers
- Desktop and laptop distribution
- Inventory management
- Printing
File Storage & Servers
- Google Drive and Team Drive support
- W and P Drive administration
- Database administration
- Data backup
Google Apps (G Suite) & Reservation Management
- G Suite training and support
- Google Groups creation and management
- Room and vehicle reservation management (Google Calendar)
- Account creation and permissions management
- Unlocks and password resets
- My NCSSM account creation
- Blackbaud SIS account creation
Software
- Classroom instructional software
- Productivity software
- Software procurement and support
Telecommunications, VoIP
- Voice over IP phone (VoIP) management and support
- Videoconferencing support (Meet and Zoom)
Websites
- Website creation
- Google Site creation and support
Wi-Fi, Networking
- Wireless network access for community and guests
- Wired networking for faculty and staff
- Overarching network infrastructure development and support
Information Security
- Network monitoring
- Security training and notifications
- Firewall management
- Virtual Private Network (VPN) support